Musa & Friends Say Alhamdulilah

Shipping Details

1. Shipping Rates: We offer a flat rate of AED 25 for shipping across the UAE. This rate applies to all orders, regardless of size or weight.

2. Shipping Options: We currently offer standard shipping only.

3. Shipping Times: Our processing time for orders is typically 2-3 business days. Please note that shipping times may vary depending on your location and any unforeseen circumstances.

4. Tracking Information: Once your order has been shipped, you will receive an email with a tracking number that you can use to track your package.

5. International Shipping: We do not currently offer international shipping.

6. Shipping Restrictions: We cannot ship to PO boxes or APO/FPO addresses. Please provide a physical address for delivery.

7. Shipping Address: Please make sure that your shipping address is accurate and complete to avoid any delays or issues with delivery.

8. Return Shipping: If you need to return an item, please refer to our return policy for instructions. Customers are responsible for return shipping costs unless the item was defective or we made an error.

9. Customer Support: If you have any questions or concerns about shipping or your order, please contact our customer support team via email or phone.

We hope this information helps you make an informed decision about your shipping options. Please don’t hesitate to contact us if you need any further assistance.